Last updated on: 05.04.2025
Transparent handling of personal data is very important to us. This data protection statement provides information on what personal data we collect, for what purpose and to whom we pass it on. We regularly review and update this privacy policy to ensure the highest level of transparency.
If you have any questions or concerns about our protection of your data, you can always reach us by email at dario.roth@vole-en-globo.com.mx. Responsible for data processing done through this website is:
Dario Roth
Römerpark 13
4303 Kaiseraugst
Switzerland
Data protection officer:
Dario Roth
dario.roth@vole-en-globo.com.mx
+41792984780
First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These may be the following categories:
We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and
proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data
processing may still be lawful because there is a justification. A justification reason may be in particular:
If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of
this consent unless we have another justification.
You can revoke your consent at any time by sending an e-mail to
the address given in the imprint. Data processing that has already taken place is not affected by this.
We may need to rely on the services of third parties or affiliates and engage them to process your data (known as processors). Categories of recipients are namely:
We ensure that these third parties and our affiliates comply with the requirements of data protection and treat your personal
data confidentially.
We may also be required to disclose your personal information to government authorities.
We may have embedded links to our social media channels on our website. This is apparent to you in each case (typically via
corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case,
the social media providers learn that you are accessing their platform from our website. The social media providers can use the
data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the
transmitted data or its use by the operators.
Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These
companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide.
If
the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and ensure
contractually that the same level of protection is guaranteed as in Switzerland (for example, by means of the new standard
contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take
additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the
following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de
We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.
Data
that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which
may be kept longer.
We store contract data for longer, as we are obliged to do so by legal regulations. In
particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we
no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and
tax purposes.
We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or
alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data
protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In
these cases, too, your data will be treated confidentially.
Within our website, we use the SSL (Secure Socket Layer)
procedure in conjunction with the highest encryption level supported by your browser.
You can request information about the data we have stored about you at any time. We ask you to send your request for information
together with proof of identity to dario.roth@vole-en-globo.com.mx.
You also have the right to receive your data in a
common file format if we process your data automatically and if:
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate
interests, public interests or the interests of a third party.
The processing of your request is subject to the
statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or
technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline
in good time, at least in text form.
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory
provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal
requirement.
Please note that exercising your rights may be in conflict with contractual agreements and may have
corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
We may change this privacy policy at any time. The changes will be published on https://vole-en-globo.com.mx, you will not be informed separately.
By visiting https://vole-en-globo.com.mx, certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of the log files is mandatory for the operation of the website, you therefore have no possibility to object.
We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Ads enables us to place advertisements in the Google search results as well as in the Google advertising network.
We use the online advertising program "Google Ads" on our website and in this context the conversion tracking. Google Ads
Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
When
you click on an ad placed by Google, a cookie for conversion tracking is set on your end device. These cookies have a limited
validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of
our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to
this page.
The information obtained using the conversion cookie is used to create conversion statistics. This tells
us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag.
However, we do not receive any information with which users can be personally identified.
You can prevent the storage
of cookies by selecting the appropriate technical settings on your browser software. However, we would like to point out that in
this case you may not be able to use all functions of this website to their full extent. You will then not be included in the
conversion tracking statistics.
Furthermore, you can disable personalized advertising for you in Google's advertising
settings. You can find instructions on how to do this at https://support.google.com/My-Ad-Center-Help/answer/12155764.
We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain
View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the
website analyze how users use the site.
The information generated by the cookie about your use of this website will
be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this
website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other
contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be
transferred to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will
use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing
other services relating to website activity and internet usage to the website operator.
The IP address transmitted by
your browser as part of Google Analytics is not merged with other data from Google.
You may refuse the use of cookies
by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the
full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use
of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the
browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.
Our website uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA
98052-6399, USA. Microsoft Clarity helps us to better understand user behavior on our website by recording interactions such as
clicks, scrolls and mouse movements. This enables us to optimize the user experience on our website.
Microsoft
Clarity uses cookies and other technologies to collect data such as IP addresses, browser type, operating system, pages visited,
length of stay, and other similar information. This data is anonymized and used to identify user trends and continuously improve
our website.
Microsoft stores this data securely and takes appropriate privacy measures to protect it from
unauthorized access. The data will not be used to personally identify individual users.
Our website uses Amazon SES, an email sending service provided by Amazon Web Services, Inc. This service allows us to send and
receive emails to communicate with our users and provide them with notifications, newsletters or other relevant information.
When
you use certain features of our website that require email communication, your email address and possibly other personal
information will be transmitted to Amazon SES to enable the communication. This may include, but is not limited to, registration
confirmations, password resets, or newsletter sign-ups.
Amazon processes your data in accordance with the Amazon
Privacy Policy. You are advised to consult this policy for more information about Amazon's use of your data.
We use the Google Customer Reviews service on our website, offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA
94043, USA; "Google"). Google Customer Reviews allows our customers to provide feedback on their buying experience with us and
helps us to improve our service quality and customer experience.
After making a purchase on our website, you may be
invited to participate in a Google Customer Reviews survey. If you choose to participate, Google will provide you with a survey
in which you can rate your experience with us. The information you provide will be processed and aggregated by Google to give us
an overall picture of customer satisfaction.
When you use Google Customer Reviews, data, including your IP address,
the date and time of the survey and your ratings, are transmitted to Google and stored on Google servers. These servers may be
located in the USA or other countries.
If you don't want to participate in Google Customer Reviews, you can simply
ignore or decline the survey invitation.
For more information about Google's data collection and privacy practices
with respect to Google Customer Reviews, please see Google's privacy policy at https://www.google.de/intl/de/policies/privacy/
and the information specific to Google Customer Reviews.
On our website, we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA
94043, USA; "Google"). Google My Business allows businesses to manage their presence on Google, including Google Search and
Google Maps, and to interact with customers.
By visiting our website or by interacting with our Google My Business
entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions,
are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.
Google
uses this information to provide Google My Business services, to facilitate user interactions with businesses, and to provide us
with reports and analytics about the interactions and performance of our business listing.
Our website uses Amazon ALB (Application Load Balancer) from Amazon Web Services (AWS) to efficiently distribute incoming web
traffic and ensure a fast and reliable user experience.
Amazon ALB distributes traffic across multiple server
resources to ensure that our website runs smoothly even when traffic is heavy. This helps us optimize the performance and
availability of our website for our visitors.
When you use our offer, certain data, such as your IP address, date and
time of access, are processed via Amazon ALB. This data is stored and processed by AWS in accordance with their privacy policy.
Our website uses Amazon CloudFront, a content delivery network (CDN) service provided by Amazon Web Services, Inc. A CDN helps
deliver content from our website to end users faster by serving files from servers that are geographically closer to the
user.
By using Amazon CloudFront, data, such as your IP address, is transferred to and processed by Amazon's servers
to ensure the best possible performance and security when loading the website content.
Amazon may use this data to
compile usage statistics, monitor network events, and detect and prevent attacks or misuse. For more information about Amazon's
data processing, please see the Amazon Web Services Privacy Policy.
Our website uses Amazon S3, a storage service provided by Amazon Web Services, Inc. This service allows us to store and deliver
content, such as images, documents, and other media, securely and efficiently.
When you visit our website, certain
files stored on Amazon S3 may be loaded in order to provide you with an optimal user experience. This may result in requests
being sent to Amazon servers, which may transfer data such as your IP address, the browser used and other technical
information.
Amazon processes your data in accordance with the Amazon Privacy Policy. You are advised to consult this
policy for more information about Amazon's use of your data.
On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043,
USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently
use the map function, for example, to search for a location or to plan your journey.
By visiting the website, Google
receives the information that you have called up the corresponding sub-page of our website. In addition, further data, in
particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or
other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no
user account exists.
Google stores your data as usage profiles and uses them for purposes of advertising, market
research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are
not logged in) to provide needs-based advertising.
You have the right to object to the creation of these user
profiles, and to exercise this you must contact Google.
Our website uses Amazon Cognito, a service provided by Amazon Web Services, Inc. This service allows us to provide secure user
authentication and management to deliver personalized and secure user experiences.
When you register or log in to our
website, your login information, such as username and password, and other profile information provided is transmitted to Amazon
Cognito and stored securely there. This helps us verify your identity and grant you access to certain areas of our website or
services.
Amazon may use this data to perform security audits, support fraud prevention, and ensure the integrity and
security of the authentication service. For more information about Amazon's data processing, see the Amazon Web Services Privacy
Policy.
On our website, we offer the option to log in via Google Sign-in, a service provided by Google LLC (1600 Amphitheatre Parkway,
Mountain View, CA 94043, USA; "Google"). Google Sign-in allows you to log in to our website using your Google account without
having to create a separate username and password for our website.
When you sign in using Google Sign-in, Google asks
you to grant certain permissions that allow us to access selected information in your Google Account. This may include your
name, email address, and profile picture. This information is used to create or update your user profile on our website.
By
using Google Sign-in, data, including the permissions you have granted and your IP address, are transmitted to Google and stored
on Google servers. These servers may be located in the USA or other countries.
If you do not want Google to associate
the data collected through our web service directly with your Google account, you will not be able to sign in to our website
using Google Sign-in.
Our website uses services provided by Amazon Web Services (AWS), a comprehensive cloud service provider of Amazon.com, Inc. AWS
provides a variety of infrastructure technologies that enable us to operate our website and related services in a reliable and
scalable manner.
When you visit our website or use services hosted on AWS, certain information, such as your IP
address, usage data, and other relevant information, may be stored on AWS servers. This data is used to ensure the functionality
of our website and to provide us with analytics and insights into the use of our services.
Amazon processes your data
in accordance with the AWS Privacy Policy. You are advised to consult this policy for more information about how AWS uses your
data.